Service User Testimonials

"Have been very happy with the service I receive, the girls make me feel at ease and comfortable."

Sheila, Herne Bay 2022

"Words can't say enough how I feel, how you have looked after me bringing me through another year. Many, Many thanks."

Melvin, Sturry 2022

"I am very fond of you all and you are all very precise and professional."

John, Herne Bay 2022

"I would like to express my thanks to you and your team for the support and care you gave to my friend and neighbour who has dementia, your understanding of his support needs was fantastic, there were occasions when CCK went beyond what I expected, especially when the care and support needed to be increased at short notice. It is evident that you have some very special carers working for CCK.

Ken, Chestfield 2021

"I am very happy with CCK Support and would highly recommend."

John, Whitstable 2021

"Everybody is lovely. Thank you."

Jill, Canterbury 2021

"Excellent care and support from the team! My mother looks comfortable whenever we visit her."

Michael, Herne Bay 2020

"I do feel that I can sit down and discuss problems with my keyworker."

Mary, Canterbury 2020

"I think the carers were very good, nothing was too much trouble, always cheerful and happy. I would like to thank them all for the kindness and care they gave to my wife. They were excellent. Thank you very much."

Pete, Whitstable 2020

"All the girls are so very kind and help me with everything. I feel they are not carers, they are now my friends and listen to my moans."

Beth, Canterbury 2020

"Excellent staff, very good and helpful and are willing to help with anything that I am unable to do. They are very polite and are very good with the things to do with Covid 19."

Judith, Herne Bay 2020

"I am very happy with the service my mum receives. The carers are very understanding in dealing with her needs. I receive regular updates from Lynne, if there are any concerns and her persistence to try her best to help when met with resistance to accept the help where it is certainly needed. Their patience is to be admired."

Michael, Canterbury 2020

"Kim is good to talk to and kind. Always singing."

Paula, Whitstable 2020

"CCK provides a first-class service."

John, Canterbury 2020

"I have nothing but praise for the staff who have developed an excellent relationship. They are a delight to work with, empathetic and very respectful. Thank you."

Neil, Canterbury 2020

"My support workers are brilliant, they are very good on helping me when needed and great listeners and problem solvers."

Will, Herne Bay 2020

"Thanking you all for your support, kindness and understanding."

Colin, Whitstable 2020

"I believe that the carers that look after my mother-in-law go beyond their daily routine and I know I can rely on them to do an excellent job."

Zena, Canterbury 2020

"Your staff are wonderful. How they do this job is beyond me. You all deserve a knighthood."

John, Whitstable

"We cannot find fault with the service my husband receives daily from CCK Support Workers. Everyone is understanding of his needs and are always friendly and polite. We could not manage without their support and would happily recommend the company to others."

Wendy, Canterbury

"I am delighted with the extra support given to my mother. She already has a social services package but this agency is different. They have supported her taking her shopping and for dental treatment. As I live so far away, this is a huge relief for me. She is able to maintain her independence and has given her the confidence to go out and about."

Ann, Canterbury

"A friendly, reliable and trustworthy service."

Paolo, Canterbury

"If our needs change, it is dealt with. Support workers are very friendly and capable with dealing with our needs."

Shirley, Canterbury

"I approached CCK Support Sept 2015. Up till this time I had used other agencies and experienced late calls / calls too early / missed calls. I was always told won't let you down, we always call at times to suit and will always make sure you are covered if anything goes wrong. It was my intention never to have support workers again. I approached CCK Support after reading their website plus CQC gave them a great report and very good. Spoke with Kate at CCK Support who promised me the moon and said we work around you. Which I've heard before. Kate's words have stuck, I've got a great team of Care Workers. Always arrive on time, don't cut corners, to their full time and pleasant, well mannered, tidy after them, shake hands when they leave. Very pleased, brilliant company. Way to go guys. All that is done, very very much appreciated. Thank you all."

Norman, Herne Bay

"We have been very pleased with the support that CCK have given Dad, which has enabled him to maintain his independent living. The CCK team are attentive, professional and very flexible. We are indebted to them."

Lawrence & Richard, Canterbury

"I believe the service provided by CCK Support is excellent. All the staff, both in the office and carers, are polite and helpful. I would definitely recommend CCK to others."

Roger, Canterbury

"We are very happy with the level of support and care mum is receiving."

Ilona, Canterbury

"I would recommend CCK unreservedly to anyone needing the service you provide. Your staff are unfailingly professional, empathic caring, cheerful and efficient in a service operating under high demand and emotionally stressful conditions. The situation that we have is typical and our support staff have become members of an extended family, welcome in our home, my wife looks forward to your visit Lynne and they have a close bond. This is of benefit to her as a dementia sufferer, seeing a different, known face from mine. In a world of deteriorating standards, you stand out as symbols of excellence."

Richard, Canterbury

"CCK Staff do a fantastic job for mum - and by supporting us - in difficult, challenging circumstances. The team is always friendly, responsive, helpful and pro-active in helping us overcome obstacles to helping mum out - and keeping her in her own home for as long as is practicable. I have no hesitation in recommending CCK to prospective clients. A first class, caring team."

Alex, Canterbury

"All the workers are good, chatty and have phoned me if they notice anything out of the ordinary regarding my mother's wellbeing and her property, ie. they noticed a cracked window, leaking kettle and they check to make sure she is eating. She cooks her own meals and they check her recycle bin for potato peeling which she wraps up daily and puts in there. They try and get my mum to go to the shop in the summer, they chat with her and treat her as a friend. I have been very pleased with all of them. Thanks you."

Stephanie, Herne Bay

"Thank you for all your help in the past, we appreciate it."

Sheila, Canterbury

"100% always. Best CCK worker, Jacqui."

Pat, Whitstable

"CCK appears to be a support service that provides understanding, support and for us, a support worker who is gentle, does not patronise and shows empathy. To date, my husband has been very resistant to any form of extended intervention and he can be very stubborn. But our support worker is slowly engaging with my husband. Well done."

Heather, Whitstable

"Very happy with the service I am receiving."

Ken, Herne Bay

"CCK provides excellent love and care for my mother. I consider us very lucky to have them and I know my mother shares this thought with me."

Adrian, Canterbury

"I am very happy with the carers who come to me, and I am very happy with the service I get."

Terry, Herne Bay

"I have been very happy with the care provided by CCK Support. The staff are very caring and experienced and would highly recommend this agency to other people."

Linda, Herne Bay

"I've only joined the agency recently, but things seem fine so far. Time-keeping is very prompt and if arrangements need to be changed, this is done in good time. Office are good to deal with, good at liaising with social services."

Paul, Whitstable

"I cannot thank CCK enough for the kindness and support you have given to both me and my mother through this difficult and hearbreakingly stressful period of our loves. God bless you."

Roger, Whitstable

"I cannot speak highly enough of the care that my mum has received from CCK, the staff always treat my mum with compassion, dignity and respect and see beyond mum's dementia. They treat her as an individual and see the lovely lady she is although mum has very challenging behaviour. The staff deal with issues and look for solutions rather than find problems. Whenever we have needed their support they have given 110%."

Cheryl, Whitstable

"Thanks for all your help. If things don't work out with the home I hope I can call on you again."

Vera, Herne

"I am really please with CCK Agency."

Margaret, Canterbury

"We cannot fault Lynne who is absolutely amazing. She makes Dot feel secure and comfortable. She treats Dot with dignity and kindness and Dot looks forward to her visits and speaks highly of her at all times and sees her as a friend. Lynne is very observant and if at any time she has concerns she writes notes or if more urgent, texts or calls me to discuss the problem. She has alerted me on occasion to the need for a doctor's visit. Lynne is caring and thoughtful and considerate. We could not ask for more and are so glad to have this opportunity to express our thanks. When Lynne is on holiday Dee comes into replace her and is equally kind and caring. Thank you for everything you have done and continue to do for Dot, you have changed her life immeasurably!"

Richard, Canterbury

"Always a pleasure to see everyone who looked after my mum."

Sue, Whitstable

"Having CCK caring for my father enables him to continue living independently. They work very professionally and are the most reliable company we have used. They provide regular suggestions to ensure Dad's care is tweaked as required to ensure has the best possible care. CCK offer consistency in staff which is great for Dad rather than having a stream of different people entering his home and no relationships formed.

Chris, Herne Bay

Staff Testimonials

"An excellent, professional and supportive organisation."

Mary, Herne Bay

"It's a pleasure working for CCK Support."

Jill, Sittingbourne

"Is a happy environment to work in, management are easy to approach."

Keighly, Whitstable

"In my opinion, CCK is a well run family business. Being friendly, care and professional in their approach."

Mia, Herne Bay

"I enjoy working for CCK, I have a timetable that stays the same each week so I know what I am doing and the Service User's know whom to expect each day and week. There is always plenty of overtime and I have the choice of whether or not I would like to do it or not. Very understanding and flexible to the staff."

Paula, Whitstable

"The company is friendly, helpful and professional, it understands both clients and employee's needs and does everything possible to ensure good quality care."

Dawn, Canterbury

"A wonderful supportive family run company to work for. Care is individually tailored for each Service User. Staff are well supported, friendly and provided with training to a high standard."

Abigail, Canterbury

Testimonials