"Your staff are wonderful. How they do this job is beyond me. You all deserve a knighthood."
"We cannot find fault with the service my husband receives daily from CCK Support Workers. Everyone is understanding of his needs and are always friendly and polite. We could not manage without their support and would happily recommend the company to others."
"I am delighted with the extra support given to my mother. She already has a social services package but this agency is different. They have supported her taking her shopping and for dental treatment. As I live so far away, this is a huge relief for me. She is able to maintain her independence and has given her the confidence to go out and about."
"A friendly, reliable and trustworthy service."
"If our needs change, it is dealt with. Support workers are very friendly and capable with dealing with our needs."
"I approached CCK Support Sept 2015. Up till this time I had used other agencies and experienced late calls / calls too early / missed calls. I was always told won't let you down, we always call at times to suit and will always make sure you are covered if anything goes wrong. It was my intention never to have support workers again. I approached CCK Support after reading their website plus CQC gave them a great report and very good. Spoke with Kate at CCK Support who promised me the moon and said we work around you. Which I've heard before. Kate's words have stuck, I've got a great team of Care Workers. Always arrive on time, don't cut corners, to their full time and pleasant, well mannered, tidy after them, shake hands when they leave. Very pleased, brilliant company. Way to go guys. All that is done, very very much appreciated. Thank you all."
Norman, Herne Bay
"We have been very pleased with the support that CCK have given Dad, which has enabled him to maintain his independent living. The CCK team are attentive, professional and very flexible. We are indebted to them."
Lawrence & Richard, Canterbury
"I believe the service provided by CCK Support is excellent. All the staff, both in the office and carers, are polite and helpful. I would definitely recommend CCK to others."
"We are very happy with the level of support and care mum is receiving."
"I would recommend CCK unreservedly to anyone needing the service you provide. Your staff are unfailingly professional, empathic caring, cheerful and efficient in a service operating under high demand and emotionally stressful conditions. The situation that we have is typical and our support staff have become members of an extended family, welcome in our home, my wife looks forward to your visit Lynne and they have a close bond. This is of benefit to her as a dementia sufferer, seeing a different, known face from mine. In a world of deteriorating standards, you stand out as symbols of excellence."
"CCK Staff do a fantastic job for mum - and by supporting us - in difficult, challenging circumstances. The team is always friendly, responsive, helpful and pro-active in helping us overcome obstacles to helping mum out - and keeping her in her own home for as long as is practicable. I have no hesitation in recommending CCK to prospective clients. A first class, caring team."
"All my mother wanted was someone to pop in 3 times a week, have a chat and check up on her. The previous people I had never engaged with her, never conversed and sat there in uniform with a clipboard observing her. Your people have been friendly, engaging and when she had a health problem, stayed with her, contacted me and reassured her. I feel they provide just the right support for her, there is no disputes over fills, they are always on time and let me know straightaway about any problems."
Stephanie, Herne Bay
"Thank you for all your help in the past, we appreciate it."
"100% always. Best CCK worker, Jacqui."
"CCK appears to be a support service that provides understanding, support and for us, a support worker who is gentle, does not patronise and shows empathy. To date, my husband has been very resistant to any form of extended intervention and he can be very stubborn. But our support worker is slowly engaging with my husband. Well done."
"Very happy with the service I am receiving."
Ken, Herne Bay
"CCK provides excellent love and care for my mother. I consider us very lucky to have them and I know my mother shares this thought with me."
"I am very happy with the carers who come to me, and I am very happy with the service I get."
Terry, Herne Bay
"I have been very happy with the care provided by CCK Support. The staff are very caring and experienced and would highly recommend this agency to other people."
Linda, Herne Bay
"I've only joined the agency recently, but things seem fine so far. Time-keeping is very prompt and if arrangements need to be changed, this is done in good time. Office are good to deal with, good at liaising with social services."
"I cannot thank CCK enough for the kindness and support you have given to both me and my mother through this difficult and hearbreakingly stressful period of our loves. God bless you."
"I cannot speak highly enough of the care that my mum has received from CCK, the staff always treat my mum with compassion, dignity and respect and see beyond mum's dementia. They treat her as an individual and see the lovely lady she is although mum has very challenging behaviour. The staff deal with issues and look for solutions rather than find problems. Whenever we have needed their support they have given 110%."
"Thanks for all your help. If things don't work out with the home I hope I can call on you again."
"An excellent, professional and supportive organisation."
Mary, Herne Bay
"It's a pleasure working for
"Is a happy environment to work in, management are easy to approach."
"In my opinion, CCK is a well run family business. Being friendly, care and professional in their approach."
Mia, Herne Bay
"I enjoy working for CCK, I have a timetable that stays the same each week so I know what I am doing and the Service User's know whom to expect each day and week. There is always plenty of overtime and I have the choice of whether or not I would like to do it or not. Very understanding and flexible to the staff."