At CCK Support, we believe that our support workers are the most important aspect of our service. They are the face of our company. That is why we focus so much energy on making sure they are the best that they can be. We look for skilled people who have a genuine enthusiasm for helping others. That gives us and you confidence in the care we provide for your loved one. We carefully match clients with support workers who will best meet their needs.
Our Support Workers help families take control of their lives and allow their loved ones to remain at home. Being a Support Worker requires special qualities, such as patience, understanding and compassion, which we require and look for in all of our employees.
Our Staff and their Training
CCK Support has a dedicated team of support workers. All staff receive extensive and varied training, including a comprehensive induction programme covering the Skills for Care Common Induction Standards which informs them about health and safety, and the principles that make a good care team. In addition to this they also receive regular training in Safeguarding adults, National Vocational Qualification (NVQs) or Diplomas where appropriate. Also before any Support Worker start, they are DBS (Disclosure and Barring Service) checked as they will be working with Vulnerable Adults and are also given ID Cards to show that they work for CCK Support. Our Support Workers receive ongoing training and support to ensure that they are able to provide the best possible care.
The following training will be provided to all Support Workers before they start visiting individuals:
• Basic First Aid
• Safe handling of Medication
• SOVA - Safeguarding of Vulnerable Adults
• Health and Safety
• Food Hygiene
• Infection Control
• Principles and Practices of Moving and Manual Handling
• Mental Capacity Act
• Confidentiality Awareness
The list above are the basics to become a Support Worker, we also do ongoing training all the time to make us more qualified by doing courses, such as:
• Dementia care
• Fire Safety Awareness
• Risk Assessments
• Challenging Behaviour
• Palliative Care Awareness
• Diabetes Awareness
• Drug and Alcohol Awareness
• Care Planning
• Brain and Head Injury Awareness
This list is just to name a few, this is not an exhaustive training list.